Privacy Policy

Introduction

Plantation Shutters Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plantation-shutters.au (the "Site").

Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

• Fill out our contact form
• Subscribe to our newsletter
• Participate in surveys or promotions
• Communicate with us via email

This information may include your name, email address, location (state/territory), and any other information you choose to provide in your message.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to your enquiries and providing customer support
• Sending newsletters and updates (if you've subscribed)
• Improving our website content and user experience
• Analysing website traffic and usage patterns
• Preventing fraudulent activity and ensuring security
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small data files stored on your device that help us improve your experience.

Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors use our Site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our Site.

Third-Party Services

Amazon Associates Program

Plantation Shutters Australia is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon links on our Site and make a purchase, we may earn a commission at no additional cost to you.

Amazon may collect information about your browsing and purchasing behaviour. Please review Amazon's Privacy Policy for more information about their data practices.

Analytics Services

We may use third-party analytics services (such as Google Analytics) to help analyse how visitors use our Site. These services may collect information about your use of the Site, including your IP address, which is transmitted to and stored by the analytics provider.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our Site and conducting our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale of assets, or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to certain exceptions)
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. These countries may have different data protection laws. By using our Site, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Via our Contact Form
• By visiting our About Page for more information